I can not say enough about how wonderful the owner, Dolly is! I planned my cousins wedding and Dolly made all of the centerpieces and bouquets, I can not even describe how beautiful they were. When she delivered them to the wedding venue I cried. She took my vision of what I wanted the centerpieces and bouquets to look like and completely exceeded my expectations. If you would like to see pictures of the gorgeous Flowers please visit Creative Celebrations Maine on Facebook!
I've had good luck ordering flowers here, and the arrangements are gorgeous!
Sidenote: I used to work in a flower shop, so I know the correct way to do things (which includes telling the customer what the total price for the order is). I also want to note that this was not holiday time, and I think it's safe to assume that a florist in Biddeford, Maine was not so incredibly swamped that they couldn't give me two minutes on the phone.
Called in to this florist using search engine and recipient raved how fresh and beautiful arrangement was. I am very pleased and will use again.
The arrangement was delivered no problem and the arrangement was what I wanted (I made sure of that), but then I get a call from Prestige a week later saying there was a problem with payment. The "problem" was that they had written down the wrong exp. date for my cc. I took the opportunity to mention that whoever had helped me originally did seem a little rushed, and that was probably why they had the wrong date. I was just about to ask how much the total was for the order when the woman RUSHED ME OFF THE PHONE AGAIN. I just laughed - customer service is NOT second nature to some, apparently!
The lady was singularly unpleasant. Rude, overbearing, unhelpful and unprofessional. Particularly upsetting as I was ordering an arrangement for friends who had just lost a child. I would recommend you to do as I did and take your business elsewhere. There are several lovely florists nearby who treat clients with courtesy.
I live out-of-state and called Prestige for a small sympathy arrangement. The woman who answered the phone was pleasant enough, but rushed the entire order process - and was obviously mostly interested in getting payment info. I had to literally stop her before she hung up on me because she hadn't even asked what color rose I wanted! And then she hung up on me before even giving me a final price.
Prestige House Of Flowers is a US Florist based in Biddeford, Maine. Prestige House Of Flowers is located at 351 Elm St, Biddeford, ME 04005, USA.
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